Grossest bartender duties8/10/2023 Hotel front desk and management personnel were very accommodating of our uncertain departure time (based upon the unknowns of the medical procedure.)īell staff helped expedite our departure with timely luggage assistance and vehicle valet when the time came.Ĭharming place with the owner right in the building. Youthful personnel there (Sophia, Toby, and Ian) were appropriate, helpful, and engaging. While the hotel will offer to quickly shuttle you there in a nice van (it is the Four Seasons), one can readily walk there in a few minutes through the village, which is enjoyable in the right conditions. Utilized ski concierge service, which amounts to an attractive locker room and ski valet service very near Gondola One in Vail Village. My wife enjoyed a terrific massage with Ms. Also ate at both in-house restaurants “Flame” and “Remedy” - each good experiences and separately reviewed. Utilized in-room dining (pleasant ordering experience, good quality food that was complete and well-presented, prompt and courteous delivery - and equally important, timely retrieval of dishes). Lodging price at the rack rate is pretty high (new “Covid-influenced” prices all around in terms of Vail lodging, it seems), but food seemed reasonably priced in comparison. Housekeeping was ever-present (in a good way), often knocking on the door to see if anything was needed. Personal service at the hotel was attentive throughout our various experiences. Proximity to that facility can’t be beat. Good two-night stay in January 2022, to assist a friend having surgery at the hospital next door. We paid a premium to stay at this hotel and if we had gone to a holiday inn, we might have had a better stay. The climate control didn’t work at all and it was either too hot or too cold. The hotel is supposed to be newly renovated, but the walls in the rooms were very dirty and the rug was very dated and old. When requested fresh towels, it took them about 2 hours to get them, same thing happened when a shower robe was requested. Hot-tub didn’t work consistently and when it was not working the staff would simply say there is nothing they can do. They told us that breakfast was served starting at 6:30am but actually was served at 7am instead. For example, we were told that breakfast was not being served at the restaurant, which wasn’t true. Staff is very unaccommodating, will tell you things that are not correct just to get rid of you. Unfortunately, I don’t have anything good to say about this hotel. It was the first time that we chose to stay at a hotel instead of a VRBO. We traveled with another family to enjoy some skiing. I will assume the labor shortage here in the states is why the service here is so slow. My bartender ended up being Rafaii, which he is a very kind bartender but is a little slow. I sat there a little under 15 minutes without being spoken to by any server or bartender. Also, the service is pretty slow and takes time. I just simply don't recommend eating g here unless you are just coming to get a quick drink. The brewery itself does make some great beers ND is located less than 1 minute from gondola one. If you have ever been skiing or snowboarding you understand the appetite you build doing so, with that being said I was not going to wait for my nachos to be remade. My nachos were brought to me with sour cream and were burnt. The selection for food is minimal but I needed up getting the chicken nachos with no sour cream. I really wanted to give this little brewery 3 stars but can't find a reason why it would deserve 3 stars.
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